At Hidden, we put quality and experience first. Each piece is carefully designed, and we hope to meet your expectations. However, we recognize that some things may require a return or replacement.

Terms and Conditions:
• We accept return or exchange orders within 14 days from the date of receipt of the order.
• products are only accepted in their original condition, unused, and unwashed, with all tags and original packaging.
• Special or sensitive pieces (such as underwear or pieces that touch the body directly) are not acceptable for return or replacement, in order to maintain hygiene and quality standards.
• Hidden reserves the right to evaluate the case before approving the return or exchange.
• The customer bears the shipping cost.

Refunds:
• The refund process takes place within 7 to 14 working days, after checking the returned product.

    Please fill out the form below to initiate the return process.